Privacy Policy
This privacy policy describes how TransformAsia (collectively, “TransformAsia,” “we,” “us,” or “our”) collects, uses, shares, and safeguards personal information. This Privacy Policy tells you about your choices regarding your personal information. It also tells how you can reach us to get answers to your questions.
Types of Information We Collect
Account Registration
We collect your name and contact information when you create an account. We also collect information from the actions you perform while logged into your account. We use this for our legitimate interest to serve you, providing account-related functionalities.
Cookies and first party tracking
We use technologies such as cookies when you interact with our website. These store small pieces of information in a computer’s local storage when a web site is viewed. We use this to help our website operate efficiently, troubleshooting, learning how you use our website to improve your experience.
Cookies and third-party tracking
We may participate in behavior-based advertising whereby a third party uses technology such as a cookie to collect information about your use of our website to provide advertising about products and services tailored to your interests. This information may be shared for targeted marketing purposes.
Donation and Sponsorship Information including Demographics
We may collect contact, payment, and demographic information from you to support your donation and sponsorship activities with us.
Donor Audio, Video, Photographs, and Stories
We may collect this content that you choose to share with us. We may use it on our website so others can learn about our organization and activities and other marketing purposes with your consent.
If you receive email or other electronic messages from us, we may use tools to capture data related to when you open our message contained, click on links, and/or make donations. We use this to better understand how you interact with our communications and improve our service to you.
Events and Visits
If you are involved in TransformAsia events or visits, we may collect information about your and your travel needs including passport information for international travel. We use this to facilitate the purpose of the events and visits.
Feedback and Support
If you provide us feedback or contact us for support, we will collect your contact and account information along with any content you send us. We use this to respond to your request effectively.
Mailing List
When you sign up for our mailing list, we will collect your contact information. We use this to share about our programs and services.
Partner and Church Promotion
We may collect information which you provide with a co-branded promotion involving one of our partners. We use this to support the legitimate interests of these partners.
Religious and Ethnicity Related Information
We may collect religious and ethnicity related information from you or derive it from your participation in events. We seek to anonymize this when possible. We use this to better serve you.
Surveys, Studies, and Research
We collect information you provide if you participate in a survey, study, or research. We use this to improve our services.
Website interactions
We use technology to monitor and record your interaction with our website. This may include information about your device and browser. We will use this to improve our website. We also use it to detect and prevent fraud.
Web Logs
We collect information such as your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp of your visit. We use this to monitor our network services and website performance.
Note that provision of information may be required to use various services we offer.
In addition, we also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources. We also check the National Sex Offender registry to ensure the safety of children served by TransformAsia and use other public information to investigate possible sex offenses. We may verify the accuracy of your data by comparing it to 3rd party sources. We perform these checks for the protection of the children we serve.
Use and Processing of Information
The above describes our primary purpose in collecting your information. Sometimes, we have more than one purpose. As a result, our collection and processing of your information is based upon your consent, our need to fulfil a contract, our obligations under law, and/or TransformAsia’s legitimate interest.
In addition, we use information to:
- Identify you when you visit our website.
- Process donations and sponsorships.
- Manage partnerships with volunteers and groups.
- Send out promotional materials.
- Respond to any inquiry about your involvement with TransformAsia or other requests.
- Perform analysis and improve our services in support of our mission.
- Perform internal administrative work and manage our relationships.
Offer new opportunities to partner with TransformAsia.
Disclosure and Sharing of Information
We may disclose and share information to third parties, including service providers, partners, individuals, and other third parties for various reasons. We do not sell your personal information. To opt out of third party sharing Contact Us with your request.
We may ask if you would like us to share your information with other unaffiliated third parties who are not described in this policy.
We may disclose information without consent in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information without your consent to establish or exercise our rights; to defend against any legal claim; to investigate, prevent, or act regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies; or to comply with your request relating to a third-party intermediary.
You may share comments, reviews and posts on our websites or social media pages. That information may be publicly available. We may also share your information with third-party service providers. Thes help us to administer our website, conduct surveys, provide technical support, improve our services, process payments, facilitate events, and conduct analytics.
How we Protect your Information
No method of electronic storage or transmission over the Internet is fully secure. We use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure. However, we cannot guarantee the security of your personal information. If we are required by law to inform you of a breach to your personal information we will notify you electronically, in writing, or by telephone, if legally permitted.
How Long we Retain Personal Information
We retain personal information, including sensitive information, as long as reasonably necessary to advance our mission, protect our or other’s interests, and/or comply with legal obligations.
Contacting us Regarding our Privacy Practices
You may contact us using the information found here if you have any questions, comments, or complaints concerning our privacy practices or conditions of use. If you need to access this information in an alternative format due to having a disability, please contact us with your request. We will attempt to respond to your request and provide you with additional privacy related information.
Changes to this Privacy Policy
We reserve the right to make changes to this privacy policy without advance notice.
The last changes to this privacy policy were made on August 9, 2024.